In his previous role, as Operations Director for a large UK based company, Michael Rayner found that he had a requirement to utilise Telematics technology to implement the changes needed to control his fleet of 120+ vehicles and deliver savings and efficiency to the business whilst driving up levels of customer service.

Mike researched the telematics market in depth and produced a shortlist of possible suppliers.

After a rigorous ‘due diligence’ process TomTom Business Solutions was selected as preferred supplier.

Mike then deployed the technology across his fleet and set about implementing a ‘change management’ plan. Mike focused his attention on the efficiency of both commercial and car fleets paying particular attention to driver behaviour and the management and coaching of risk areas. This process resulted in Mike achieving profound improvement in operational performance, and by communicating very effectively with all staff and key business stakeholders, Mike also achieved positive awareness and buy-in on the benefits that improved driving standards can bring. 

One of the key business motivators for change was to achieve a reduction in the overall carbon footprint generated by the vehicle fleet. By managing real time data and utilising TomTom’s ecoPLUS fuel management solution, Mike was able to implement a systems approach to change. Significant savings in fuel usage, maintenance costs and insurance premiums were all achieved, whilst at the same time increasing delivery capacity, reducing accidents and improving driver behaviour. The CO2 reduction target was achieved and 600 tons saved in one year, this is equivalent to 1000 lorry journeys from London to Manchester and back!

Mike has now gained a depth of understanding that positions him as a genuine expert in how to take a technology solution and implement profound positive change to a business whilst maintaining an engaged workforce. Mike is now uniquely qualified to assist others in achieving the same enviable results in a structured and scalable way. He has proven his methods in a real and tangible environment bringing all of his skills together that he has gained in both his military and commercial roles.

Giles Margerison

Sales Director (UK and ROI) TomTom Business Solutions

“Mike fully understands the finer points of the relationship between effective operational management and prudent insurance practices. His engagement with the insurance companies and brokers has allowed him to develop serious credibility within the insurance community, who see him as someone who fully understands insurance risk and how to mitigate that risk through effective implementation of technology and the correct management structure required to support the overall risk mitigation of fleet practice. This allowed Mike to reduce transport risk, improve driver skills and performance with excellent operational benefits and significant savings to a business.”

“I believe Mike is one of the early pioneers from an operational management background that fully understands the direct correlation between risk management, falling claims costs and the impact this has on reducing insurance premiums.”

Grant Irwin MBA ACII

Associate Director - Client Development

"Michael was instrumental in starting an operational improvement program that realised a number of operational benefits. This was done within a tightly controlled environment and saw the introduction of a well managed Telematics project that quickly generated benefits allowing the company to reinvest in its assets, achieving additional operational improvements and coping with an increase in customers and delivery demand. In conjunction with this work Michael identified other operational savings in the company insurance policies reducing premiums and liabilities.

This was achieved through well managed processes and procedures that were communicated to all employees. Our management structures were assessed and a change management process was implemented that saw an improved management structure with the business, allowing staff to have more control and responsibility for their roles within the business.

Not only were financial savings made but reduction in our carbon foot print by 600 tonnes was achieved.

Ultimately we improved performance, reduced assets and delivered more with the program that Michael introduced."

Ringo Francis

CEO Zenith Hygiene Group

As an independent fleet management consultancy company we have supported a number of businesses in identifying and realising the benefits that the correct management of telematics can achieve.  

Below is a recent selection of companies that we have helped or are still assisting in realising the full potential of their system:


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To see how we can help you or your clients achieve the maximum benefit from telematic solutions contact us for an initial consultation.



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